Frequently asked questions
Where do you ship?
We ship worldwide. Shipping times vary by destination and are estimated during checkout.
What is your return policy?
We accept returns within 14 days of delivery for unused products in original condition. Contact support for instructions.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Standard delivery takes 7–12 business days, depending on your location.
Where are your products manufactured?
Afrogaze’s products are carefully handcrafted by skilled artisans across various regions in Africa. Each item is made using traditional techniques and locally sourced, sustainable materials to preserve cultural heritage and support artisan communities. This ensures every product is authentic, unique, and aligned with our commitment to fair trade and ethical craftsmanship.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.